The Banks That Like to Say . . . Who Are You Again? Ken Symon On a Missing Human Touch
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Summary
HERE is a true story. An 85year-old retired Church of Scotland minister on a visit to Edinburgh from her rural home used an ATM "hole in the wall" machine for the first time.
She had been approached by a down-and-out asking her for money before she went to the ATM and promised him that if she did succeed in getting cash out then she would give him something.See the full content of this document
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The Banks That Like to Say . . . Who Are You Again? Ken Symon On a Missing Human Touch
The retired minister managed to navigate her way round what to her were a confusing array of buttons and succeeded in getting out GBP50 in cash but there was something not right, the transaction was not complete as far as she was concerned:
"There was nobo...See the full content of this document
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